Empresa: CAS TRAINING
Provincia: Madrid
Población: Madrid
Descripción: We need voice technicians used to operate with end users calls for Cisco Voice topics.
Proyect based in Madrid City- Spain
Essential:
• 1 to 3 years’ experience working in IT infrastructure environments
• Team and collaborative working to develop and deliver appropriate solutions skills
• Experience of delivering strategic priorities within strict timelines
• Customer service oriented skills
• CISCO Voice (UCM) operational understanding and configuration to a high level
• Knowledge of different VoIP protocols (SIP, H323, RTP, MGCP…)
• Knowledge in Cisco UCCX and associated applications
• Good understanding of Microsoft Office productivity tools
Desirable:
• Knowledge of different recording environments (NICE, IPC, Oracle…)
• Understanding of IPC trading platforms and concepts such as Private Wire, Hoot and Holler and Speakers
Languages:
High English spoken & written fluent- (B2/C)
Español: Básico
QUALIFICATIONS
• ITIL Foundation certificate will be desirable
• Industry Certifications desired: CISCO, Nice, Oracle
• On Site Services: From 7:30 to 19:30 schedule to cover in weekly shifts of 8 working hours/day
• On Call Services: Out of regular schedule, we provide On Call services 24/7 to be covered in weekly shifts by team members.
OFRECEMOS:
– Proyectos estables, de gran calidad técnica, trabajando en entorno internacional (Madrid).
– Contrato Indefinido desde el primer momento con nuestra Empresa, CAS TRAINING.
– Atractivo paquete retributivo, a negociar en función de la experiencia aportada al puesto.
– Carrera profesional en nuestra Empresa.
– Excelente ambiente de trabajo.
– Formación en Fabricantes a cargo de nuestra Empresa, para ayudarte con tu desarrollo profesional.(Somos Partners de Microsoft y Oracle).
Tecnologías: VOIP, CISCO, CUCM, UCM, SIP,
Tipo de Contrato:
Indefinido
Salario: Sin especificar
Experiencia: 2 años
Funciones: Operador – Redes
Formación mínima:
FP1
